Intercom MCP server
Enables AI systems to access Intercom conversations, contacts, and customer data. Connect your AI agents to Intercom with enterprise-grade governance, observability, and control through MintMCP Gateway.
Tools included with Intercom MCP
search_conversations
Search for Intercom conversations using multiple filter criteria. Supports filtering by: - IDs: Search for specific ...
get_conversation
Retrieve complete details for a specific Intercom conversation. Returns: - Full conversation metadata (state, priori...
search_contacts
Search for Intercom contacts using multiple filter criteria. Supports filtering by: - IDs: Search for specific conta...
get_contact
Retrieve complete details for a specific Intercom contact. Returns: - Full contact profile (name, email, phone, loca...
list_companies
List Intercom companies with optional filters. Supports: - name: Find a company by exact name match (returns a singl...
get_company
Retrieve complete details for a specific Intercom company. Returns: - Full company profile (name, company_id, plan, ...
search
Purpose: 1. Search for resources in Intercom (conversations and contacts) using a unified query approach. For compani...
fetch
Retrieve detailed content for a specific Intercom resource by ID or URL. Use this tool when you have: - A prefixed I...
list_articles
List all articles in the Intercom Help Center. Returns a paginated list of articles with basic metadata. Pagination...
search_articles
Search for articles in the Intercom Help Center. Supports filtering by: - phrase: Free-text search across article ti...
get_article
Retrieve complete details for a specific Intercom Help Center article. Returns: - Full article content including HTM...
create_article
Create a new article in the Intercom Help Center. Required fields: - title: The article title - author_id: Numeric I...
update_article
Update an existing article in the Intercom Help Center. Required: - id: The article ID to update Optional fields (o...
Works with every major client
Why MintMCP gateway
Centralized governance
Unified authentication, audit logging, and rate control for all Intercom MCP connections.
One-click deployment
Instantly enable Intercom MCP for AI teams via MintMCP's standardized gateway without manual server setup.
OAuth + SSO enforcement
Automatic enterprise authentication wrapping for Intercom MCP endpoints.
Host stdio servers on MintMCP instead of running locally
Containerized servers become accessible to clients like ChatGPT without local installations. Better risk management and security posture without requiring users to run servers on their machines.
Observability and control
Real-time dashboards for monitoring usage, detecting anomalies, and maintaining SLA compliance.
Enterprise hardening
High availability, security, and compliance alignment transform MCP from developer utility to production-grade infrastructure.
Supports shared and per-user auth
Flexibility to configure service accounts at the admin level or enable individual OAuth flows. Secrets remain protected while users gain access, with centralized revocation capabilities.
Granular tool access control
Configure tool access by role. For example, enable read-only operations and exclude write tools like create and delete.
FAQs
Yes. MintMCP Gateway is SOC 2 compliant and uses OAuth-based authentication for all Intercom MCP interactions.